Privacy policy

Last updated: 1 October 2026

Treasure Emporium operates this website and online store. This policy explains how personal information is collected, used and disclosed when you browse our store, place an order, create an account or contact us.

Our store is powered by Shopify. Shopify and other service providers also process personal information to support the store and the services you use.

1. Personal Information We Collect

Depending on how you interact with our store, we may collect:

Contact information, including your name, email address, phone number, billing address and delivery address.
Order and transaction information, including purchases, payment confirmations, returns and customer-support records.
Account information and preferences you provide.
Information contained in enquiries, reviews or other communications you submit.
Device and browsing information, including your IP address, browser type, device identifiers and interactions with our website.
Information collected through cookies and similar technologies.

Payment information is processed by Shopify and the payment providers involved in your transaction. Their privacy policies explain how they handle that information.

2. How Information Is Collected

Information may be collected:

Directly from you when you place an order, create an account or communicate with us.
Automatically when you browse or use the website.
Through Shopify and service providers supporting payments, delivery, customer support, analytics and other store functions.

3. How We Use Information

We use personal information to:

Process payments, fulfil orders and arrange delivery.
Manage accounts, enquiries, returns and warranty requests.
Send order confirmations, tracking details and service updates.
Operate, maintain and improve our store.
Remember preferences and personalise shopping experiences where relevant features are enabled.
Provide marketing communications and advertising where permitted by law.
Detect fraud, protect the store and comply with legal obligations.

4. Sharing Personal Information

We may disclose relevant information to:

Shopify and providers supporting our online store.
Payment providers, suppliers, fulfilment partners and delivery carriers.
Providers supporting customer service, website technology, analytics and marketing.
Authorities or other parties where disclosure is required or permitted by law.
Other parties where you request or authorise disclosure.

Information may also be disclosed in connection with a sale or restructuring of the business, subject to applicable law.

5. Shopify’s Role

Shopify processes information to operate our store and provide its services. Depending on the features enabled and how you interact with Shopify services, Shopify may also process information for its own purposes, including improving services and personalising experiences or advertising across merchants.

For details about Shopify’s practices and available privacy choices, visit:

Any additional privacy choices available through our store will be displayed where applicable.

6. Cookies and Similar Technologies

Our store and its service providers may use cookies and similar technologies for functions such as maintaining your cart, remembering preferences, security, analytics and advertising.

You can manage cookies through your browser and any privacy controls offered on the website. Blocking some cookies may affect store functionality.

7. Marketing Preferences

You can unsubscribe from promotional emails using the unsubscribe link in those messages. For other marketing preferences, contact us using the details below.

Unsubscribing from marketing does not stop necessary communications about orders, payments, delivery or customer-support requests.

8. Storage, Overseas Processing and Security

Shopify and other service providers may store or process information outside Australia. The locations depend on the providers and services involved.

We take reasonable steps to protect personal information within our control and meet any applicable obligations concerning overseas disclosure.

No system is completely secure. Please avoid sending passwords or full payment-card details by email or through general enquiry forms.

9. How Long We Keep Information

We retain personal information for as long as reasonably needed for the purposes described in this policy, including fulfilling orders, maintaining necessary business records, meeting legal obligations and resolving disputes.

Where applicable, information that is no longer needed will be deleted or de-identified, subject to legal requirements and technical backup processes.

10. Access, Correction and Other Requests

You can contact us to request access to or correction of personal information we hold about you, or to ask about deletion and other privacy choices.

We will consider requests in accordance with applicable law. Some information may need to be retained for legal or business-record purposes. We may need to verify your identity before responding.

For information processed by Shopify for its own purposes, requests can also be made through the Shopify Privacy Portal.

11. Children’s Information

Our store is not directed at children. If you believe a child has provided personal information to us, please contact us so we can assess the matter and take appropriate action.

12. Privacy Complaints

If you have a concern about how we handle personal information, please contact us with details of your complaint.

We will review your concern and respond within a reasonable period. If you remain dissatisfied, you can contact the Office of the Australian Information Commissioner to ask whether it can assist.

13. Changes to This Policy

We may update this policy when our practices, services or legal requirements change. The current version will be published on our website with an updated date.

14. Contact Us

Treasure Emporium

Wyoming NSW 2250, Australia

Email: treasureemporium13@gmail.com

Phone: 0422 087 094

Please identify your enquiry as a privacy request or complaint where relevant.