Frequently Asked Questions

1. How can I contact Treasure Emporium?

Our friendly customer support team is here to help. Email: treasureemporium13@gmail.com | Phone: 0422 087 094
Yes! Treasure Emporium Gift Cards are available and make the perfect gift for birthdays, Christmas, anniversaries and special occasions.
Products displayed on our website are generally in stock. If an item becomes unavailable after you've placed an order, we'll contact you promptly with the available options.
Please contact us within 7 days of receiving your order and provide your order number, a description of the issue, and clear photos of the damage. Our team will work quickly to arrange a replacement, repair or refund where applicable.
Yes. Most products come with a 12-month manufacturer's warranty against manufacturing defects, unless otherwise stated on the product page.
We accept returns for faulty, damaged or incorrect items in accordance with Australian Consumer Law. If your item arrives damaged or defective, please contact us within 7 days of delivery with your order number and clear photos of the issue.
If your order hasn't been processed for dispatch, we'll do our best to assist. Please contact us as soon as possible after placing your order.
Yes! We stock Christmas trees, decorations, lights, inflatables, Santas, wreaths and festive décor all year round, with new arrivals added regularly.
Yes! Once your order has been dispatched, you'll receive an email with your tracking details so you can follow your delivery every step of the way.
Absolutely. Your payment details are protected using secure, encrypted payment technology, giving you peace of mind every time you shop.
Yes! We offer Afterpay and Zip Pay, allowing you to shop now and pay later. Simply select your preferred payment option at checkout (subject to approval by the provider).
We accept Visa, Mastercard, American Express, Shop Pay, Apple Pay, Google Pay, Afterpay and Zip Pay. All payments are processed securely through our encrypted checkout.
Treasure Emporium is proudly based on the NSW Central Coast. As an Australian owned and operated business, we ship quality products to customers right across Australia.
Yes! We ship Australia-wide, including most metropolitan, regional and remote areas.
Most orders are delivered within 5–8 business days Australia-wide. Delivery times may vary depending on your location and the product ordered.